Funntalk Privacy Policy

1. Introduction

Funntalk values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our one-on-one online English tutoring platform ("Services").

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number, and other contact details.

• Payment information, such as credit card details.

• Date of birth, if required for age verification.

b. Usage Information

• Details of your interactions with the Services, including lesson history and communication with tutors.

• Device and browser information, such as IP addresses and cookies.

c. Additional Information

• Feedback or reviews submitted through the platform.

• Any other information you voluntarily provide.

3. How We Use Your Information

Funntalk uses your information for the following purposes:

• To provide and personalize the Services.

• To process payments and manage billing.

• To communicate with you about your account, lessons, or updates to our Services.

• To improve our platform through analytics and user feedback.

• To comply with legal obligations and enforce our Terms of Use.

4. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers : Third parties who assist in payment processing, hosting, and analytics.

• Tutors : Limited information required for scheduling and conducting lessons.

• Legal Authorities : When required by law or to protect our legal rights.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.

• Rectification: Request corrections to inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal and contractual obligations.

• Opt-Out: Opt out of certain data processing activities, such as marketing communications.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Funntalk uses cookies and similar tracking technologies to enhance your experience on our platform. You can manage cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be communicated via the platform or email, and continued use of the Services constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: support@funntalk.com

• Address: 123 Learning Lane, Sydney, Australia

By using Funntalk, you acknowledge that you have read, understood, and agree to this Privacy Policy.